Why do you Need to Display your Business Hours?

Ellie Johnson | April 13th, 2023

There are several reasons why displaying your hours of operation is important, no matter your type of business.

  1. Customer Convenience: Customers need to be able to visibly see hours of operation in order to plan their visit to your business. By displaying your hours, it is much more convenient for customers to immediately know when they come to your business to make a purchase, ask a question, or receive a service.
  2. Managing Customer Expectations:  By displaying your hours of operation, you are slimming the chance of a customer becoming frustrated when they show up to your business and find it closed.
  3. Building Trust: By being straight forward and transparent with your business hours, you are building an interpersonal connection with your customers. You are proving that you are dependable and reliable, which aids in building customer loyalty.
  4. Improving Customer Satisfaction: Displaying your hours of operation translates to customers having an overall positive experience with your business. By doing this, you are making it much easier for customers to plan their visit. In turn, this can lead to greater customer satisfaction and trust.
  5. Avoiding Misunderstandings: If your hours of operation are undergoing change, it is extremely important that you update them and display them in a prominent manner. This will help avoid customer misunderstandings of those who have previously visited and expect it to be open during specific hours.

Overall, displaying your hours of operation is an important part of running a successful business. It helps customers plan their visits, manage their expectations, build trust, avoid misunderstandings, and improve satisfaction.